FREQUENTLY ASKED QUESTIONS
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ORDERS & SHIPPING
How long does shipping take?
Orders are processed within 1-3 business days. Once shipped, delivery
typically takes 7-15 business days depending on your location. You'll
receive a tracking number by email as soon as your order ships.
How can I track my order?
Once your order ships, you'll receive a confirmation email with a
tracking number and link so you can follow your package every step
of the way.
What if my order hasn't arrived yet?
Delivery times are estimates and can occasionally be affected by
customs or carrier delays. If it's been longer than 15 business days,
contact us at [tu email] and we'll look into it for you.
SIZING
What sizes are available?
We offer sizes S through XXL. Check the size guide on the product
page for exact measurements (shoulder, chest, length, and sleeve)
before ordering.
The size guide shows centimeters — how do I convert to inches?
You can use any online cm-to-inches converter, or reach out to us
and we'll help you find your best fit.
What if I order the wrong size?
No worries — we offer easy exchanges within 30 days of delivery.
Just contact us and we'll help you get the right size.
RETURNS & EXCHANGES
What is your return policy?
We accept returns and exchanges within 30 days of delivery, as long
as the item is unworn and in its original condition. See our full
Return Policy for details.
How do I start a return?
Contact us at supportretrovice@gmail.com with your order number and we'll walk you
through the process.
Who pays for return shipping?
Return shipping costs are covered by the customer, unless the item arrived
damaged or incorrect.
PRODUCT
How do I care for this shirt?
Machine wash cold with similar colors, and hang dry to keep the
print looking vibrant for longer.
Will the print fade after washing?
No, the print is designed to be long-lasting and fade-resistant with
normal washing and care.
PAYMENT & SECURITY
Is my payment information secure?
Yes, all payments are processed through encrypted, secure checkout.
Your payment information is never stored or shared.
STILL HAVE QUESTIONS?
Reach out to us at supportretrovice@gmail.com — we're happy to help.