Shipping policy

SHIPPING POLICY

Processing Time
All orders are processed within 1-3 business days. You will receive 
a confirmation email with tracking information once your order has 
shipped.

Shipping Time
Once shipped, delivery typically takes 7-15 business days, depending 
on your location. Please note that delivery times are estimates and 
may vary due to customs processing, carrier delays, or other factors 
outside our control.

Order Tracking
Every order includes tracking. Once your order ships, you will 
receive a tracking number via email so you can follow your package 
every step of the way.

Shipping Rates
Shipping costs are calculated and displayed at checkout before you 
complete your purchase.

Shipping Delays
While we do our best to ensure timely delivery, please note that 
factors such as customs clearance, weather, or high shipping volume 
during peak seasons may occasionally cause delays. We appreciate your 
patience and will do our best to keep you informed if any significant 
delays occur.

Incorrect Shipping Information
Please make sure your shipping address is correct at checkout. We 
are not responsible for orders shipped to an incorrect address 
provided by the customer. If you notice an error after placing your 
order, contact us as soon as possible so we can try to update it 
before it ships.

Lost or Missing Packages
If your tracking shows your package as delivered but you have not 
received it, please check with neighbors or your local carrier first. 
If you still cannot locate your package, contact us at supportretrovice@gmail.com and we will help resolve the issue.

Questions
If you have any questions about your order or shipping, feel free to 
reach out to us.